Placing Your Order

 

The processing of your order and setting up of your account is heavily automated, so it doesn't matter what time of the day or night we receive your order you won't be left waiting.  We accept a variety of payment methods, but prefer Google Checkout due to the enhanced security which it offers over mechanisms such as PayPal.  Google Checkout also allows us to ensure that payments are successfuly validated prior to any services being commissioned, which enables any potential fraudulent card activity to be identified at an early stage.

Once your order has been processed, you will receive one or more introductory emails with information on your particular products.  You will also receive a username and password for our secure control panel where you can manage all aspects of your domain, web hosting account or dedicated server.

We also operate an online helpdesk using tickets to ensure that all issues are tracked and addressed.  Tickets are also analysed for any potential system problems to ensure availability of service regardless of the level of your account.

We are also able to offer bespoke packages for specialist requirements and can vary most account settings including bandwidth limits, storage space, CGI scripts, etc to meet your needs.  Email us if you would like more information.